📈 Is Your Tech Stack Costing You Money? Most hosts have “accidental” tech stacks—a mix of apps that don’t talk to each other. Use this checklist to see if you are a Technical Host or a Manual Operator. 1. The “Zero-Touch” Messaging Test Do guests receive check-in instructions automatically without you touching a button? Does your system detect “late checkout” requests and answer them based on your calendar availability? 2. The Hardware-Software Bridge Does your Smart Lock generate a unique code for every guest automatically? Does that code deactivate exactly at 11:00 AM on checkout day? 3. The Yield Intelligence Is your pricing updating at least 4 times a day based on local events and hotel supply? Are you undercutting your own profit by using “Static” weekend pricing? 🔍 Your Score: 0-2 Checks: You are a Manual Operator. You are likely losing 10-15 hours a week on “busy work.” 3-5 Checks: You are an Emerging Tech Host. Your systems are working, but they aren’t “talking” to each other. 6+ Checks: You are a Technical Host. Your business is a scalable asset. Need help moving from “Manual” to “Automated”? Book a Tech Audit with me ...

📱 The Modern Guest Experience The #1 reason hosts lose time is “The FAQ Loop”—answering the same five questions every day. A Technical Guidebook solves this by putting the answers in the guest’s pocket before they even think to ask. 🛠️ The Tech Stack for Guidebooks I recommend using “API-First” platforms that sync directly with your booking calendar: Hostfully: The industry standard for professional scaling. TouchStay: Best for storytelling and local recommendations. Hospitable Guide: The easiest integration if you already use their PMS. 📋 What Every “Technical” Guidebook Needs: 1. The “One-Touch” Wi-Fi Connect Stop typing passwords. Use a QR code generator or a direct “Join Network” link so guests are online in 2 seconds. ...